Generate more sales with positive reviews

Let us automate your online reviews and connect with more customers in less time, with less energy, and even save you money while doing it.  Move your review management needs from your “to-do” list to your “done” list.

Field Solution Group

Other Leading Solutions

Review Acquisition

  • Reviews are collected via customized landing page or widget

  • Widget embeddable in business website and email signature

  • Mobile-friendly experience throughout

  • Generates reviews on review sites (Google, Facebook, Yelp, etc.) rather than internally or on a landing page

  • Targets major, minor and industry-specific review sites

  • Guides customers with clear instructions and conversion triggers

  • Can white-label domain URL and remove FSG branding

Review Request Campaigns

  • Customized email content, timing and sequence

  • Automated sending, follow-ups, removal

  • Integrates with other systems through API and widgets

  • Compliant “kiosk mode” for collecting reviews on location

  • Shareable review request form

  • Printed review card invites

Review Monitoring/Aggregation

  • Monitors third-party review sites for new reviews

  • Sends alerts when new reviews are published

  • Alerts include review info and link for response

  • Comprehensively monitors all reviews and review sites

  • Includes major, minor and industry-specific sites

  • Alerts can be set based on rating level

Review Marketing

  • Auto-shares positive reviews to social media

  • Auto-publishes positive reviews to your website

  • Embeddable aggregate rating with rich-snippet markup

  • Available as copy-and-paste embed code

  • Available as a Wordpress plugin and Joomla module

  • Includes reviews gathered from around the Web

  • Custom criteria and control over review re-publishing

  • FSG branding can be removed from widgets

  • Newsletter marketing sign up and video embed capability

Review Reporting

  • PDF and web-based performance/trend reports

  • Reporting metrics available via API

  • Aggregate reports for large, multi-location businesses

  • Reports sent automatically on any schedule you want

  • Individual employee aggregate rating reporting metric

A funnel for collecting reviews

The easier you can make reviewing your business for customers, the more reviews you will receive.  We give your business a short URL and landing page to send customers to.

  • Simpler process makes it easy for customers
  • Automated campaigns make it easy for you
  • Designed to convert customers into reviewers
  • Promote only the review sites that matter to your business
  • Guide unfamiliar customers to sites that do not require an account
  • Give your business a second chance with unhappy customers

Turn negatives into positives

One negative review can cost you 30 new customers. Proactively identify unhappy customers and steer them into direct contact with you for a customer service recovery.  

  • Give your business a second chance to turn a negative customer experience around
  • Reach unhappy customers before they bad-mouth your business on the Internet
  • Make amends on negative public reviews to get customers to fix their rating

Turn negatives into positives

We’ll collect every review of your business that is on the Internet and re-publish the best ones to your website automatically via our simple copy/paste embed code.

  • Automatically show the most recent positive customer reviews of your business to prospective customers and increase conversions
  • Selectively show/hide and edit review snippets so that you're always in control of what you publish

All your reviews in one simple dashboard

Collect and monitor reviews across hundreds of review sites to keep tabs on the health of your business’s reputation.

Learn more by scheduling a demo today!

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Working together to help your business grow

We like to partner with others to help your business become more efficient. Visit our partners below and see how they can work with us to help you grow.